Job Title: People & Talent Coordinator

Location: London (at least 3 days per week in the London office)

Reporting To: Head of People & Culture

Who we are

At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world.

From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.

Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received:

• Responsible Jewellery Brand, 2026 – Country & Town House

• Responsible Luxury Business of the Year, 2025 & 2026 – Positive Luxury

• Top 50 Inspiring Workplaces (UK & NI), 2024 – Inspiring Workplaces

With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.

We are looking for People & Talent Coordinator to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.

Where we need your help

The People & Talent Coordinator role is an exciting opportunity to primarily help our People & Culture team deliver best in class support to all our staff across the globe, as well as supporting Talent Acquisition.

Based in London with the rest of the People & Culture team, your role will involve supporting Team MV across the globe, with employee populations in the UK, Singapore, Hong Kong and North America. Our employees are based in offices (London & Norfolk), remotely, at our distribution centre (Acton) and in our boutiques and concessions, with a current headcount of just over 400 people. No two days will be the same as we strive for every candidate and employee’s experiences with us to be truly exceptional.

The Coordinator role is a crucial part of our team. This person’s attention to detail, ability to prioritise their workload and pride in delivering high quality work are the foundation that allows our team to operate at its best.

What you’ll do

People & Culture Coordination

• Administering the employee lifecycle in our HRIS (Bob) and, taking responsibility for ensuring the data in our People systems is accurate and up to date

• Management of the People & Culture Service Desk, being the first line of response or escalating as required

• Supporting processes during the full employee lifecycle, from offer and induction through to offboarding, always providing an exceptional experience to our employees

• Extracting and manipulating reports from our people management systems

• Identifying and exploring opportunities for process improvement across the employee lifecycle

• Supporting the Company’s wellbeing initiatives, including work relating to our quarterly Pulse Check and collating communication materials to share with the business on a regular basis. This is likely to include being a member of one or more of our internal committees, whichever best fits your interests!

• Managing the allocation of various benefits and initiatives throughout an employee’s time with us, including recognising milestones and celebrations

Payroll Coordination

• Ownership of the global payrolls (UK, USA, Canada, Hong Kong & Singapore), with support from the team

• Collating reports from our People systems and time & attendance platform (Deputy) to ensure correct data is included in each payroll

• Creating and administering documentation for pay or contractual changes, ensuring that information is correct across all touchpoints and that audit trails can be readily sourced for any change

• Working in partnership with the People & Culture and Finance teams to maintain global payroll accuracy

• Maintaining a strong relationship with external stakeholders (e.g. PayCaptain for UK payroll, Justworks for US payroll), being the first point of contact for queries

Talent Acquisition Support

• Working with the Talent Acquisition Partner to get our vacancies advertised on the right channels, internally and externally, using our Applicant Tracking System (ATS, TeamTailor)

• Scheduling interviews and tasks for candidates

• Supporting recruitment for our busy peak period. This could mean getting creative with how we attract candidates, through assisting with running our Assessment Centres

• Extracting reporting data from TeamTailor

Office Coordination

• Serving as a point person for visitors to the London office

• Proactively keeping our offices fully stocked with kitchen supplies, stationery, toiletries and other incidental items, and operating smoothly, as well as occasionally supporting with orders for supplies to Retail locations and the warehouse

• Being part of the Health & Safety Committee as a representative for the London office. We would also love for you to become a trained fire warden and first aider

• Supporting with the coordination of team lunches, activities, celebrations and gifting, from our annual event to organising gifts at key moments

• Responsible for tracking and submitting expense reports for the team credit card

Adhoc Project Work

• As an agile and dynamic team, we are always striving to simplify and improve our employee experience and you will have the opportunity to get involved with project work such as policy review, training delivery, system delivery and upgrade. Once the fundamentals of the role are established and running well, we are keen to provide exposure to the areas of the People function that most interest you for your development.

What you’ll bring

This role aligns with the competencies for a Junior (Level 1) role in our Head Office Capability Framework:

• Connect & Empower

  • Communicates Effectively: You are comfortable communicating across all channels (email / chat, in person, on the phone) and if you don’t know or understand something, you ask clarifying questions.

• Drive & Deliver

  • Workflow Management: You prioritise your workload in line with business priorities, understanding the distinctions in urgent / important tasks. You are realistic about deadlines and capacity, and you communicate this proactively to ensure high standards are upheld.

  • Dives Deep: You reliably meet deadlines with high quality work. You have impeccable attention to detail and are able to balance speed with accuracy, voicing concerns if you foresee one of these elements being compromised.

• Grow & Adapt

  • Embraces Change: You are adaptable and comfortable in a fast-paced, changeable environment. If faced with ambiguity, you are happy to ask questions to gain clarity.

  • Reflects & Learns: You are open to feedback, seeing the opportunity to grow. You surface any mistakes quickly, using lessons from these to inform your thinking on process improvements.

• Master & Apply

  • Functional/Technical Expertise: You learn and retain information well, and are able to develop expertise in the systems and platforms that you will use daily. If you’ve used any of our systems before (Bob, PayCaptain, TeamTailor, Deputy, SafetyCulture, Justworks) then make sure you tell us about them in your application.

  • Stays Current: You have an interest in the world of People & Culture and are curious about the work of the rest of the team, keeping up to date with any changes that affect tasks in your remit.

To be successful at Monica Vinader, it helps if you...

• Are hands-on, solutions-focused, and entrepreneurial

• Collaborate openly with humility, honesty, and humour

• Embrace learning, teaching, and personal growth

• Stay resilient, adaptable, and self-motivated in a creative environment

• Speak up when you don’t know - and act fast to figure it out

Additional Requirements

Ability to document your authorisation to work in the United Kingdom.

Travel Requirements

You may be required to travel within the UK from time to time, including to our Norfolk office, Acton warehouse or our Retail locations.

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

We put our customers at the centre of every decision and deliver thoughtful, personal experiences.

Caring

We act with respect and empathy for people, communities, and the planet.

Fast Paced

We move with focus and flexibility to make progress quickly and decisively.

Exceptional

We hold ourselves to high standards and are always learning, improving, and raising the bar.

Commercial

We make smart, data-led decisions that create long-term value for the business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.