Job Title: Retail Sales Associate

Location: Elmont, New York

Hours: 40 hours

Reporting: Boutique Manager

Pay Rate (Hourly): $18-$20 Based on experience, plus Commission Eligible

Who we are

At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world.

From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.

Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received:

• Responsible Jewellery Brand, 2026 – Country & Town House

• Responsible Luxury Business of the Year, 2025 & 2026 – Positive Luxury

• Top 50 Inspiring Workplaces (UK & NI), 2024 – Inspiring Workplaces

With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.

We are looking for a Retail Sales Associate to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

What you’ll do

Driving Sales and Exceptional Customer Experience

• Achieve individual sales and KPI targets through delivering exceptional service to customers

• Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision

• Deliver in store services with confidence (eg: welding, engraving and monogramming), training provided

Supporting the Team

• Comply with Monica Vinader company policies and procedures at all times

• Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment

• Exceptional personal grooming and presentation

Delivering Efficiency

• Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)

What you’ll bring

• Connect & Empower

  • Communicates Effectively

  • Collaborates Proactively

  • Coaches & Develops Others

• Drive & Deliver

  • Workflow Management

  • Dives Deep

  • Focuses on the Right Thing

  • Delivers Results

• Grow & Adapt

  • Challenges & Commits

  • Embraces Change

  • Reflects & Learns

• Master & Apply

  • Functional/Technical Expertise

  • Applies Knowledge with Impact

  • Stays Current

To be successful at Monica Vinader, it helps if you...

• Are hands-on, solutions-focused, and entrepreneurial

• Collaborate openly with humility, honesty, and humour

• Embrace learning, teaching, and personal growth

• Stay resilient, adaptable, and self-motivated in a creative environment

• Speak up when you don’t know - and act fast to figure it out

Additional Requirements

Ability to document your authorization to work in the United States

Travel Requirements

Travel to our other Boutiques and Concessions may be required

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

Thoughtful, attentive and curious.

Caring

Kind, respectful and empathetic.

Fast Paced

Focussed, decisive and adaptable.

Exceptional

High standards and continuous improvement.

Commercial

Smart, informed and value-driven.

Monica Vinader as a global business makes the following inclusive culture pledge:

Our jewelry is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.